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Academic Counselor/Advisor

by SBP Africa Third Party Accra and Tema Region

Research, Teaching & TrainingApril 9, 2024

Overview

Seeking a committed Academic Counselor to offer direction and support to our potential students. Giving specific guidance and converting inquiries into enrollments are the duties of this function. We would love to speak with you if you are really interested in helping people achieve their academic and professional objectives and if you also possess excellent conversion abilities.

Responsibilities

• Provide prospective students with academic advice and information regarding program prerequisites, career paths, and course selections. • Engage in active communication with prospective students through a variety of channels (phone, email, in-person meetings, etc.) to learn more about their needs and interests. • Convince potential students to enroll in our programs by addressing their concerns and overcoming their objections through persuasive communication techniques. • Work together with team members to monitor and pursue leads, and provide prompt and transparent communication to all parties involved in the enrollment process. • Keep thorough records of all correspondence with potential students and send out frequent reports on conversion rates.

Requirements

• A bachelor's degree in marketing, education, counseling, or a similar discipline. • Two years of verified experience in student support services, counseling, or academic advising, with a focus on turning inquiries into enrollments. • Outstanding interpersonal and communication abilities, as well as the capacity to build rapport and trust with prospective students. • Strong persuasive and sales abilities, with a history of meeting or exceeding goals. • A sincere desire to help individuals advance both personally and academically. • Proactive lead management and follow-up strategy with an emphasis on delivering top-notch customer support all the way through the enrollment process. • Ability to cooperate with academic, marketing, and admissions teams to guarantee a smooth experience for potential students. • Adaptability to the institution's and students' changing demands. • Proficiency with Microsoft Office or a related program for keeping records and documenting. • Dedication to upholding an inclusive and encouraging learning environment for each and every student.

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Experience

Mid level

Work Level

Mid-Level

Employment Type

Full Time

Salary

₵ Confidential

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Full Time

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Industry

Recruitment

Company size

11-20 employees

Phone

0304567859

Location

Accra and Tema Region