Fleet & Key Account Manager

Overview

We are seeking a highly experienced and result-oriented Fleet & Key Account Manager to lead our driver management and automotive financial leasing operations.

Responsibilities

• Lead the recruitment, onboarding, and training of drivers.
• Maintain high standards of driver discipline, vehicle care, and service quality to maximize fleet uptime.
• Oversee the end-to-end life cycle of the Drive-to-Own and installment purchase programs, from contract signing to final ownership transfer.
• Implement rigorous risk control protocols for the DTO portfolio. Monitor driver repayment patterns, utilize GPS tracking systems, and lead asset recovery/repossession efforts in cases of default or contract breach.
• Build and maintain strategic partnerships with ride-hailing platforms (e.g., Uber, Bolt, Yango), corporate clients, and financial institutions to drive leasing growth.
• Analyze fleet performance data, repayment rates, and vehicle maintenance costs to provide actionable insights for business optimization.

Requirements

• Minimum of 4 to 5 years in fleet management, car rental, or automotive leasing.
• Must have hands-on experience in the Drive-to-Own (DTO) or Hire-Purchase business model.
• Proven ability to manage credit risk and handle difficult driver-related conflicts, including vehicle recovery operations.
• Deep understanding of Ghanaian traffic regulations, driver communities, and local logistics environment.
• Strong resilience and a high sense of responsibility. Must be willing to work overtime and handle emergencies outside of standard business hours.
• Excellent command of English (both written and verbal) and fluency in local languages (Twi/Ga) is a plus.
• Proficiency in GPS monitoring software and fleet management systems.