Key Account Officer

Overview

We are looking for a proactive and relationship-driven Key Account Officer to manage and grow relationships with our most important clients. The ideal candidate will act as the primary point of contact for key accounts, ensuring client satisfaction, identifying growth opportunities, and coordinating with internal teams to deliver exceptional service.

Responsibilities

• Lead planning and execution of activations in Key Accounts.
• Accounts receivables ensuring that payments come within agreed timelines without fail.
• Reconciliations, ensure that Account statements and invoices are reconciled and that we maintain a healthy book with Key Accounts partners. NO ROOM FOR DELAYED PAYMENT OF INVOICES.
• Generating proposals for innovative promotions/activities across the year to help the key account partners with shelf offtake.
• Managing communications between key accounts and internal team.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stak6holders, and possible use in future case studies or company training.
• Analyzing client data to provide customer relationship management.
• Closure of sales project activities within approved timeline.

Requirements

• Bachelor's degree in Marketing, sales or related field such as business administration.
• 4-5years relevant experience in similar position in the FMCG preferably cosmetics.
• Proven track record in sales, business development and winning new business
• Excellent verbal and written communication skills, with an emphasis on tact and diplomacy.
• Passion for social enterprise, development of people and environmental benefits
• A proven track-record in relationship selling to C-Suite decision makers.
• Excellent computer literacy and communication skills.
• Affinity towards entrepreneurship, understanding potential benefits of mobile technology to low-income people.