Sales Manager – IT Services

Overview

We are seeking a Sales Manager to lead and expand the commercial activities of a newly established IT services company in Lomé, Togo. The role involves developing sales strategies, managing day-to-day business operations, and driving revenue growth. You will also oversee the sales team, monitor performance, and ensure the highest level of customer satisfaction.

Responsibilities

• Develop and implement strategic sales plans to achieve company targets.

• Supervise daily sales operations and ensure process efficiency.

• Identify and pursue new business opportunities and market expansion.

• Manage client relationships and deliver exceptional customer service.

• Lead, motivate, and evaluate the sales team to optimize performance.

• Track, analyze, and report on sales performance metrics.

• Negotiate with clients and partners while maintaining strong business networks.

Requirements

• Bachelor’s degree (Bac+3 to Bac+5) in IT, computer networks, or cybersecurity (minimum Bac+4 preferred).

• Proven experience in IT services sales, business development, or commercial management.

• Strong knowledge of sales operations and revenue management.

• Excellent client relationship and customer service skills.

• Team leadership experience with the ability to motivate and guide.

• Familiarity with CRM tools, negotiation, and networking skills.

• Language: Intermediate English proficiency required.