Secretary

Overview

We are seeking a highly organized and resourceful Secretary to join our team in Lomé. The successful candidate will be responsible for vendor recruitment, buyer registration, online marketing, conflict resolution, and order follow-up. This position requires strong organizational skills, the ability to adapt to change, and fluency in English, French, and Ewe. If you are passionate about contributing to the growth of a young startup and enjoy taking on diverse responsibilities, this role is for you.

Responsibilities

• Conduct surveys, recruit and register vendors and buyers.

• Manage online advertising campaigns and oversee social media presence.

• Resolve commercial disputes between buyers and sellers.

• Follow up on orders and handle requests from both vendors and buyers.

• Assist in day-to-day administrative tasks and office organization.

• Support field recruitment by walking up to 3 km per day when needed.

• Contribute to building and strengthening the company’s brand image.

Requirements

• Education: Bac to Bac+5 (any field).

• Experience: Open to beginners (< 2 years) as well as candidates with up to 10+ years of experience.

• Languages: Fluency in English, French, and Ewe required.

• Skills & Competencies:

  • Strong organizational and multitasking abilities.

  • Clear and respectful communication skills.

  • Ability to work independently as well as collaboratively.

  • Flexibility to adapt to changing responsibilities and startup culture.

  • Attention to detail and problem-solving mindset.

  • Patience and ability to remain calm under pressure.

• Other Requirements:

  • Willingness to walk distances for client recruitment (up to 3 km/day).

  • Strong motivation to learn new skills and take on diverse roles.

  • Belief in the mission of modernizing trade in Togo.