Senior Product Manager

Overview

As a key member of our product team, you will be in charge of overseeing, suggesting, and defining enhancements to the Customer Experience (CX), as well as helping to define and manage our product roadmap.

Responsibilities

• Contribute to the development, dissemination, and implementation of a forward-looking product strategy and roadmap that is in line with corporate goals. • Take charge of the entire product lifecycle, from requirements gathering and discovery to launch and ongoing iteration, guaranteeing the delivery of high-impact products. • Oversee cross-functional teams to accomplish important business objectives and provide outstanding user experiences. • To guarantee agreement amongst stakeholders, create and maintain thorough documentation, such as marketing briefs, service design specifications, and product needs. • Utilise tools such as UXCam, Hotjar, and Google Analytics to track product performance, find useful insights, and make data-driven decisions. • Using both internal and external resources, examine consumer behaviour and usage trends to find areas that could use improvement, new features, or creative solutions. • To find chances for growth and distinction, do user research, competition analysis, and market research. • Promote enhancements to the customer experience by resolving issues and optimising procedures. • Assure transparency and team alignment by presenting product plans, roadmaps, and performance indicators to stakeholders and leadership. • To promote an innovative and accountable culture within the Product team, mentor and mentor younger team members.

Requirements

• A bachelor's degree in business, engineering, computer science, or a similar discipline is required; an MBA or other advanced degree is preferred. • Five or more years of product management experience, at least two of those years spent in a senior or leadership position. • Demonstrated ability to oversee the lifetime of sophisticated hardware and/or software products. • Strong capacity for strategic and analytical thought, with expertise in prioritising projects and using data to inform decisions. • Outstanding stakeholder management and communication abilities, with the capacity to unite multidisciplinary teams around common goals. • Thorough knowledge of software development lifecycles, agile approaches, and contemporary best practices for product management. • Expertise with product management and analytics technologies (e.g., Jira, Google Analytics, Hotjar, Mixpanel).