Commercial Marketing & Business Operations Lead

Overview

The chosen applicant will work in the Business Department as the Lead for Business Operations and Commercial Marketing. The post holder will also drive business growth, execute sales operations support, and provide crucial back-office and administrative assistance to guarantee smooth business operations.

Responsibilities

Marketing: • Create and execute marketing plans to increase NPS and B2B market share. Oversee marketing campaigns, sales collateral, and lead generation. Organise branding and marketing communications. • Create initiatives for digital innovation for consumers and goods. • Oversee digital channels including the company’s Business website. Sales Operations: • To increase sales efficiency, create and implement sales processes and procedures. • To improve sales performance and guide sales tactics, analyse sales data. • Assist sales teams with pipeline management, sales reporting, and sales forecasting by working together and providing administrative support. • Make sure CRM systems are managing sales data accurately. • Work together with sales teams to pinpoint and resolve sales roadblocks. Back Office & Administrative Support: • Oversee and plan administrative duties, such as record-keeping, paperwork, and correspondence. • Offer AT Business secretarial assistance. • Organise meetings, events, and travel plans. • Oversee and monitor departmental spending plans, bills, and budgets. • Make sure that the company's rules, processes, and legal obligations are followed. • Keep databases and records current and correct. • To increase efficiency, create and implement administrative processes and procedures.

Requirements

• An HND or degree in marketing or communication (with at least three to five years of related experience) • Shown expertise in sales operations, marketing, administration, and customer-facing settings • Outstanding organisational, project management, and communication abilities • Adept in using administrative software, CRM platforms, sales analytics tools, and Microsoft applications