Learning & Development Coordinator

Overview

In order to improve employee performance and skills, the learning and development coordinator will be in charge of organizing program execution, training requirements, and learning outcomes. The creation and upkeep of reliable learning and development methods and procedures under management's direction are necessary for this position. In order to assist with training needs and provide efficient training sessions, you will collaborate closely with many departments.

Responsibilities

• Helps to organize and carry out the L&D requirements analysis for the hotel. • To get information about learning preferences and skill gaps, conduct surveys, interviews, and evaluations. • Participate in lectures, workshops, and training sessions. • Performance indicators, evaluations, and participant feedback are used to track and evaluate the efficacy of training. • Keep abreast with e-learning developments and resources to improve accessibility and training delivery. • Deliver complete learning solutions by collaborating with external training providers, subject matter experts, and internal stakeholders. • Maintain regular communication to share information on training activities, results, and enhancement suggestions. • tracks, evaluates, and reports on the L&D goals and accomplishments of colleagues in accordance with predetermined timelines and formats. • guarantees complete adherence when organizing and carrying out initiatives and operations started by the company. • makes certain that every learning activity complies with all applicable laws, regulations, and organizational guidelines. • respects the rules and educational standards established by the local government, particularly those that concern safety and security. • Communicates with domestic and international educational establishments to find and choose interns for the hotel internship program. • sustains involvement with regional hospitality establishments by way of events like site visits and guest lecturers. • Contributes to the L&D calendar's planning and communicates it with management to guarantee that learning opportunities and resources are optimized. • arranges the classroom, course materials, attendance record, and other pertinent items needed for instruction.

Requirements

• A university education from a recognized school. • It is advantageous to have a specialization in education or human resources development. • Two years minimum of relevant experience in the hotel sector. • An advantage for training sessions with both large and small groups of colleagues is having facilitation and presenting abilities. • Working familiarity with Word, Excel, Outlook, and PowerPoint in Microsoft Office. • Excellent written and spoken English is required. • Effective presenter with presenting and persuasion abilities. • Good interpersonal skills that enable you to collaborate with coworkers from various cultural backgrounds and establish strong connections with colleagues at all levels. • Motivated and capable of working alone in a fast-paced setting with great initiative. • Capacity to participate and function well in a group. • imaginative and practical. • Adaptable and capable of embracing change and handling it well