Key Account Manager (Mall Sales Channel)

Overview

We are seeking a dynamic and results-driven Key Account Manager to oversee our KA mall sales channel in the mobile industry (Telefonika). The successful candidate will be responsible for managing and expanding our sales through key mall retail outlets (Telefonika), ensuring exceptional customer service, achieving sales targets, and fostering strong relationships with retail partners (Telefonika). This role requires a strategic thinker with excellent communication skills and a deep understanding of the mobile industry.

Responsibilities

1. Sales Management: • Develop and implement sales strategies to meet and exceed sales targets for the KA mall sales channel (Telefonika). • Monitor and analyze sales performance, market trends, and competitor activities to identify opportunities and threats. 2. Account Management: • Build and maintain strong relationships with key retail partners in mall environments. • Serve as the main point of contact for KA mall partners, addressing their needs and resolving any issues promptly. • Conduct regular meetings with retail partners to review sales performance and discuss promotional activities. • Collaborate with the marketing team to develop promotional materials and campaigns tailored to mall retail environments. 3. Inventory Management: • Coordinate with the supply chain and logistics teams to ensure adequate stock levels in retail outlets. • Monitor inventory turnover and manage stock replenishment to avoid stockouts or overstock situations. 4. Training and Development: • Provide training and support to retail staff to enhance their product knowledge and sales skills. • Stay updated on industry trends, new products, and competitor activities to maintain a competitive edge.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. • Minimum of 3-5 years of experience of Telefonika Mall sales channel in the mobile industry. Especially have working experience in Samsung mobile to deal with Telefonika Mall sales channel. • Proven track record of achieving sales targets and managing key accounts. • Strong understanding of the retail environment, particularly in mall settings